Tuesday 10 January 2017

Jusfeedback Pte Ltd - Knows every call is important



In the modern era of speed when every single move in a day has to be done quickly finding solution to a problem accurately and quickly is of utmost importance. Now as general customers whenever you and me face any sort of problem with any appliance we tend to ring up the customer care service or helpline number made available to us. And unintentionally we make a call to some call center without our knowledge. These call centers take the call for different companies, hear to the problems and provide a temporary solution for us. Therefore each and every day hundreds and thousands of calls are made. Now human beings tend to make errors. So can the boy/girl sitting in the call center may make when taking a call about a product of your company. He/she may miss a part of data being conveyed in the call. This later on can give rise to huge problem. Therefore Jusfeedback Pte Ltd has come up with Call recording facility for their customers in Malaysia.




This facility makes sure that no piece of information is lost, records the calls in real time and finds solution to them thereby making the whole process less time consuming and more efficient. Try quickly, get better result.

Tags: workforce management solution
workforce Quality Management

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