In the modern era of speed
when every single move in a day has to be done quickly finding solution to a
problem accurately and quickly is of utmost importance. Now as general
customers whenever you and me face any sort of problem with any appliance we tend
to ring up the customer care service or helpline number made available to us. And
unintentionally we make a call to some call center without our knowledge. These
call centers take the call for different companies, hear to the problems and
provide a temporary solution for us. Therefore each and every day hundreds and
thousands of calls are made. Now human beings tend to make errors. So can the
boy/girl sitting in the call center may make when taking a call about a product
of your company. He/she may miss a part of data being conveyed in the call.
This later on can give rise to huge problem. Therefore Jusfeedback Pte Ltd has
come up with Call recording facility for their customers in Malaysia.
This
facility makes sure that no piece of information is lost, records the calls in
real time and finds solution to them thereby making the whole process less time
consuming and more efficient. Try quickly, get better result.
Tags: workforce management solution, workforce Quality Management
Tags: workforce management solution, workforce Quality Management
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