Jusfeedback Pte Ltd - Gives real and genuine feedback

Jusfeedback Pte Ltd is a very reputed company with team of efficient researchers and analysts who have vowed to bring every company closer to their customers. Jusfeedback Pte Ltd brings forth user friendly web based solution as well as mobile app service that will help to collect feedback on a real time basis.

Whenever someone designs a product or manufactures a good and releases it in the market for the use of common people then getting their feedback is of utmost importance for the maker. Every human has flaws and so does every good made by them. It s therefore essential to know the flaws from the people and what difficulty they are facing due to them so that corrective measures can be taken at the earliest and update version of the product can be launched soon.

One important and celebrated product of Jusfeedback Pte Ltd is case management for their customers in Hong Kong. It helps to bring to organizations feedback from active customers rather than hearing complaints from passive customers. It helps organizations to take necessary actions to scale up their customer experience initiative. A case management ensures that the organizations are closer to their customers and can take necessary actions to mitigate customer issues and grow a healthy relationship.

Tags: workforce management solution, workforce Quality Management

Jusfeedback Pte Ltd - Knows every call is important

In the modern era of speed when every single move in a day has to be done quickly finding solution to a problem accurately and quickly is of utmost importance. Now as general customers whenever you and me face any sort of problem with any appliance we tend to ring up the customer care service or helpline number made available to us. And unintentionally we make a call to some call center without our knowledge. These call centers take the call for different companies, hear to the problems and provide a temporary solution for us. Therefore each and every day hundreds and thousands of calls are made. Now human beings tend to make errors. So can the boy/girl sitting in the call center may make when taking a call about a product of your company. He/she may miss a part of data being conveyed in the call. This later on can give rise to huge problem. Therefore Jusfeedback Pte Ltd has come up with Call recording facility for their customers in Malaysia.

This facility makes sure that no piece of information is lost, records the calls in real time and finds solution to them thereby making the whole process less time consuming and more efficient. Try quickly, get better result.

Tags: workforce management solution, workforce Quality Management